Returns & Exchanges
At The Craftivist, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for most items in their original, unused condition. Whether your project needs a different tool or you've changed your mind, our hassle-free process ensures you can get back to creating in no time.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all tags and seals are intact to qualify for a full refund.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Hand over your package to the designated carrier and keep your tracking number handy; we will process your refund within 5-7 business days of receipt.