Frequently Asked Questions

Everything you need to know about your ethical shopping experience.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. For handmade or custom items, please allow an additional 2-3 days for processing before shipment.

What is your return policy?

We offer a 30-day return window for most items in their original, unused condition. Please note that personalized or final sale items are not eligible for return unless they arrive damaged.

Are your products ethically sourced?

Yes! At The Craftivist, we prioritize partnerships with independent artisans and fair-trade suppliers to ensure that every product supports sustainable livelihoods and ethical labor practices.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and the UK. International shipping rates and delivery times vary by location and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I track my package after it ships?

Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.